ORDER REQUEST INFORMATION

A request is the start.

Submitting a request tells APS what you would like. It is not an accepted order, a reservation or a payment. APS will check availability, the final VAT-inclusive total, and collection or local-delivery details, then contact you. An order is accepted only after APS confirms the details with you.

Payment

Payment is not taken through this website. APS accepts card at collection, card by phone through its secure process, or cash. No deposits are required.

Collection and local delivery

Shop collection is available. Local delivery can be requested; APS will confirm whether the address is within its delivery area, any charge and timing.

Returns and cancellations

Consumer rights depend on how an order is made and the goods supplied. Consumers buying at a distance usually have a legal right to cancel within 14 days after receiving goods, subject to statutory exceptions. Bespoke or personalised goods may be treated differently. Customers also keep their statutory rights if goods are faulty or not as described. APS must confirm its operational returns process, return address, any applicable exceptions and the required cancellation information before accepting distance orders. Trade orders may have different contractual terms.

Official guidance: online and distance selling and returns and refunds.

Alternative Packaging Solutions Ltd
Company number 03181857 · VAT number GB379696766
Unit 4, Kerridge Industrial Estate, Station Road, Alton, Hampshire GU34 2PT
david@altpacksol.com · 01420 544800